Frequently Asked Questions

Pre-Sales Questions

Not at all. You can pay monthly, quarterly, or yearly. You can also cancel at any time.

For most orders, your account is setup instantly and is ready to use within minutes after payment is received.

Yes. If for any reason during the first 30 days as a xenonhosters.com customer, you are not completely satisfied with any of our services, we will cancel your account and refund your money for that month’s service.

Technically speaking, there is no such thing as “unlimited bandwidth.” Someone has to pay for the traffic somewhere – and if you check the fine print of some service agreements from companies who claim to offer unlimited bandwidth, you’ll probably find that they do charge for traffic over a certain amount. We dispense with the fine print.